Frequently Asked Questions
Looking for the right assistance can be a daunting task. Answering your questions is one of the most important parts of finding out if we are the right match for you. Many companies like to post the questions you should ask we thought it might be helpful to post the answers as well. If you don’t find the answers you are curious about don’t hesitate to call or email us.
However the best way to answer your questions is to call us, we don’t use voicemail during office hours and always answer live. Anyone who answers the phone is more then capable of telling you about our services.
Will someone come for an initial consultation?
Will It be the same caregiver each visit and will it be a set time?
What if I’m not happy with my caregiver?
What if I need to suspend care for a while?
What if my Selectacare caregiver is ill or away?
What happens if my needs change?
How are emergencies handled outside normal business hours?
How does the agency hire and train staff?
Are your employee’s covered by Worker’s Comprehension, bonded and insured?
What type of screening is done?
Are your caregiver’s employees of the company or independent contractors?
If your question isn’t answered here,please do not hesitate to contact us or submit a question below.